Head Office

Our Head Office is in beautiful Windermere. As well as our flag ship store, with its dancing fountains, amazing seasonal displays, wide aisles and award winning café, it’s home to the Head Office teams.


Our Buying and Merchandising Team source and manage our products from all over the world. They offer our customers an unrivalled range of innovative kitchenware, specialist cleaning and storage products as well as hard to find gifts.


The Marketing team are responsible for how the Lakeland brand is presented to customers, in the UK and internationally. Working across all sales channels the team advertise Lakeland’s products for sale and inspire customers to use them. The department comprises various specialties focused on different aspects of e-commerce, digital & direct marketing, advertising and retail visual merchandising. We employ writers and editors to create and publish content about our products and ranges, advertising, public relations and social media specialists that interact with the media and with customers to help get us better known, as well as database and data analysts to project manage our campaigns and evaluate the efficiency of our expenditure. Requiring a blend of creative and analytical skills and the application of sound commercial judgement, it is a dynamic, commercial environment where energetic, imaginative people thrive.


The Retail Management Team also work from the head office building. This team is a successful mix of people with many different skills and qualities. It comprises of experts from operational management, visual merchandising and new store design and creation. This team is a vital link between our stores, central marketing, buying and operations functions.


The Finance team has a central role in supporting and driving business performance. The Finance team coordinates strategy through central planning and budgeting, providing information and insight to all areas of the business to help improve performance. The Finance department also provides an amazing service to all colleagues, customers and suppliers, while ensuring that the highest standards of financial control and compliance are maintained. They take great pride in helping the company achieve its goals.


Lakeland’s IT department provides technical services to all areas of the business.

The IT department are our first line of support. They deal with all incidents as they occur, record the details and co-ordinate resources to fix as appropriate.

They are an essential part of our infrastructure, ensuring that all the equipment required to run Lakeland’s systems is fit for purpose, secure and regularly updated at all times.

Finally, the IT team provide valuable project support. They engage with all our stakeholders giving advice and technical support as well as delivering new functionality to Lakeland’s many and diverse systems.


Every person in our business is important to Lakeland. We’re here to provide people support across Lakeland to colleagues and managers.